Club Factory Customer Care Number and Contact Details

Are you a shopping lover? You must try And then you can easily grab the best deals on their website or app, and bring your home – a box full of happiness. For any inconvenience and queries, you can contact the Club Factory Customer Care Number.

Club Factory Customer Care Number

Club Factory was launched in 2014 by Aaron Jialun Li and Vincent Lou. This e-commerce store headquartered in Hangzhou, Zhejiang, China and owned by Jiayun Data Technology, a Chinese company.

Club Factory is not considered as the future of India’s E-commerce market but it somehow provides better pricing especially in electronics. It is a one-stop shopping platform with big discounts & deals for fashion, clothing, home decor & accessories. 

Club Factory App

With multi-categories high-quality products you can shop and the latest trendy items with the lowest price at home on your iPhones and Android apps.

Available on
Android | iOS | Website

Club Factory Customer Care Number

 Key Features:

  • New fashion icon and dresses
  • Special coupons and discounts (App-only)
  • Secure Payment and several payments mode support
  • Simple designed UI to enhance user experiences.

Club Factory Customer Care Number and Contact Services

A. Main Offices Address of Club Factory (India)

HNO-B 392 Ist Floor,
Nirman Vihar, Near Metro Station,
East Delhi – 110092

B. Various Customer Care Number of Club Factory

1. Customer Care Number of Club Factory

Phone Number: 01206230700 (Verified)

Phone Number: 1-877-746-7267 (Not verified)

You can contact them in between the 9:00 am to 9:00 pm.

2. Call-Me-Back Service by Club Factory

You can only use this feature if you are using an android mobile device. You just have to browse to the customer care tab in the account section and place a request of Call-me-back.

C. Live Chat with Club Factory Customer Care

The Live Chat option is available 24 hours and if you don’t comfortable in talking then chat is a better alternative. The live chat window is available on both websites and apps.

Though the chat is available on both web and app, users had experienced an error in website chat windows.

D. Club Factory Customer Care Email Addresses

1. Email Address for all General Queries

Email Id:  info@clubfactory

2. Email Address for Feedback about App Bug

Email Id:

E. Club Factory Customer Care Number twitter


3. Email Address for Business Cooperation Related Issues

Email Id:

4. Email Address for Suggestion about APP functions

Email Id:

General FAQ Related to Club Factory Customer Care

Where do I contact if I get the wrong product?

You can outreach the Club Factory Customer care using the number 01206230700 and should complain within 48 hours after you received the product.

How can I get a refund for the wrong product from Club Factory?

Click on your orders and select the item you want to return. After that, you have to click on the refund button and you shortly notify via a message. Or, you can call on the customer care number of Club Factory and they this for you.

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