Ola Customer Care Management and Services

Ola Customer Care Management and Services

This a complete overview of the customer care services by Ola whether it is the Ola web or Ola app.

Background of OLA India

Ola with its 60% share in-cab hiring industries doesn’t need any introduction. It provides an online platform from where any registered user can book a ride. Their online booking services are based on peer-to-peer hiring rides services.

For traveling, Ola offers a bunch of hiring services in India like shared cabs, auto-rickshaws, bikes, and even e-rickshaws in most metropolitan cities.

Recently, they launched their new food delivery services called Ola food. But booking a hotel using the app is also available. They are now rolling out their online wallet services in the name of Ola Pay. For using Ola Pay you must be an e-KYC user that can easily pay charges without using cards.

Ola Apps 

Available platforms:
Android | iOS | Windows | Website

Ola Customer Care Management and Services

You can say that the Ola app is a super-simplified way of booking rides. Some features of Ola apps are:

  • You can schedule your ride.
  • Easy to book ride with simple UI.
  • Cost-effective
  • Bunch of rides options from classy SUV to e-rickshaws. 

Ola Customer Care and Contact Services

Main Offices Details of Ola cab services

Company’s Registered Office Address

ANI Technologies Private Limited
Regent Insignia,
#414, 3rd Floor, 4th Block,
17th Main, 100 Feet Road
Koramangala, Bengaluru, 560034

Main Office Bengaluru

ANI Technologies Private Limited
4th Floor, Torrey Pines,
Embassy Golf Links Business Park,
Challaghatta,
Bengaluru, 560071

Other offices of Ola

ANI Technologies Private Limited
Maruthi Infotech Center,
A Block – 5th floor.
Challaghatta,
Bengaluru, 560071

Ola Office Phone Number

  • Phone Number: 080-46655300.
  • Phone Number: 080-67350900.

Ola Customer Care Fax Number

  • Fax Number: 080-67350904.

Ola Customer Care Toll-free Number (1800)

  • Toll-free Number: 1800-3000-1113 (Temporary Service Unable).
  • Toll-free Number: 1800-102-8522

Calling Ola Customer Care Using App

Please note that you can call Ola only through their mobile application, this is how it works:

  1. Open your Ola Cabs application on your phone.
  2. Now select the menu option, and then tap on the Support option.
  3. Go to Fares & Payments, then Fares and charges> (Any question).
  4. Tap on Call Us option listed in the bottom.

Ola Customer Care Mail Address for complaint

Online Security Customer Care Mail address

Online Customer Care Mail address for Ola Pay

General FAQ related to Customer Care

Does Ola have a live chat option?

No, this feature is not available for now.

Is there any emergency customer services offered by Ola?

Yes, but you must have an Ola app to use their emergency service.

Does Ola have a customer service email?

Yes, you can contact them on [email protected].

Does Ola have 24-hour customer service?

Yes, only by using the Ola app.

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