This a complete overview of the customer care services by Ola whether it is the Ola web or Ola app.
Background of OLA India
Ola with its 60% share in-cab hiring industries doesn’t need any introduction. It provides an online platform from where any registered user can book a ride. Their online booking services are based on peer-to-peer hiring rides services.
For traveling, Ola offers a bunch of hiring services in India like shared cabs, auto-rickshaws, bikes, and even e-rickshaws in most metropolitan cities.
Recently, they launched their new food delivery services called Ola food. But booking a hotel using the app is also available. They are now rolling out their online wallet services in the name of Ola Pay. For using Ola Pay you must be an e-KYC user that can easily pay charges without using cards.
Ola Apps
Available platforms:
Android | iOS | Windows | Website

You can say that the Ola app is a super-simplified way of booking rides. Some features of Ola apps are:
- You can schedule your ride.
- Easy to book ride with simple UI.
- Cost-effective
- Bunch of rides options from classy SUV to e-rickshaws.
Ola Customer Care and Contact Services
Main Offices Details of Ola cab services
Company’s Registered Office Address
ANI
Technologies Private Limited
Regent Insignia,
#414, 3rd Floor, 4th Block,
17th Main, 100 Feet Road
Koramangala, Bengaluru, 560034
Main Office Bengaluru
ANI
Technologies Private Limited
4th Floor, Torrey Pines,
Embassy Golf Links Business Park,
Challaghatta,
Bengaluru, 560071
Other offices of Ola
ANI
Technologies Private Limited
Maruthi Infotech Center,
A Block – 5th floor.
Challaghatta,
Bengaluru, 560071
Ola Office Phone Number
- Phone Number: 080-46655300.
- Phone Number: 080-67350900.
Ola Customer Care Fax Number
- Fax Number: 080-67350904.
Ola Customer Care Toll-free Number (1800)
- Toll-free Number: 1800-3000-1113 (Temporary Service Unable).
- Toll-free Number: 1800-102-8522
Calling Ola Customer Care Using App
Please note that you can call Ola only through their mobile application, this is how it works:
- Open your Ola Cabs application on your phone.
- Now select the menu option, and then tap on the Support option.
- Go to Fares & Payments, then Fares and charges> (Any question).
- Tap on Call Us option listed in the bottom.
Ola Customer Care Mail Address for complaint
- E-mail address: [email protected].
Online Security Customer Care Mail address
- E-mail address: [email protected].
Online Customer Care Mail address for Ola Pay
- E-mail address: [email protected].
General FAQ related to Customer Care
No, this feature is not available for now.
Yes, but you must have an Ola app to use their emergency service.
Yes, you can contact them on [email protected].
Yes, only by using the Ola app.
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