You can contact IDEA in various ways using tolled free and tolled numbers or by SMS and mobile app. And if, you don’t want to wait, calling Idea customer care Number is the best option for you.
Background of IDEA
Ek idea jo Badal de apki Duniya is the tag line for the Idea cellular telecom company. In the Year 1995, IDEA was consolidated by Birla Communications Limited but recently, it combined with Vodafone to survive the 4G competition of India.
IDEA also has strong service center networks including My Idea, Idea Points and Idea Service Points. These services centers provide instant assistance. So, if you want a new Idea SIM, then they just activate it in few minutes.
To find the nearest Idea Customer Service Centre click here
How to get Idea Assistant on My Smartphone?
You need to just download the My Idea-Recharge and Payment app by Vodafone Idea Limited.
Available on
Android | iOS | Windows | Website

Idea Customer Care Number and Services
Official Address of Idea Cellular Company
A. Registered Office of Idea
Vodafone Idea Limited
Suman Tower, Plot No. 18, Sector 11, Gandhinagar: 382-011
Gujarat, India.
Phone Number: +91-79-6671 4000
Fax: +91-79-2323 2251
B. Corporate Office of India
Vodafone Idea Limited,
10th Floor, The Birla Centurion, Plot no.794, B Wing, Pandurang Budhkar Marg.
Worli, Mumbai: 400030.
IDEA Customer Care Number for Various Services (for IDEA number only)
- Account Balance & Validity: 121
- For Complain or Request: 198 (toll-free)
- General Information: 12345 (charges 50p/3 mins)
- Value-Added Services: 155223
IDEA Mail Address for Complaints
- E-mail address: [email protected]
IDEA All States Toll-Free Customer Care Number for Inquiry and Complaints
State-wise IDEA Customer Care Number for queries and registered complaints.
State | Phone Number( For Request and Queries) | Phone Number( For Complaints) |
Andhra Pradesh & Telangana | 9848012345 | 9848009198 |
Assam | 9085012345 | 9085000198 |
Bihar & Jharkhand | 9708012345 | 9708000198 |
Delhi & NCR | 9891012345 | 8744000198 |
Karnataka | 9844012345 | 9844000198 |
Madhya Pradesh and Chhattisgarh | 9826012345 | 9826000198 |
Himachal Pradesh | 9882012345 | 9882900198 |
Maharashtra And Goa | 9822012345 | 9822000198 |
Jammu & Kashmir | 9086012345 | 9086046198 |
Mumbai | 9702012345 | 9702000198 |
West Bengal | 9093012345 | 9093100198 |
Kolkata | 9088012345 | 9088100198 |
Tamil Nadu | 9092012345 | 9092000198 |
Kerala | 9947000198 | 9947000198 |
North East | 9089012345 | 9089000198 |
Haryana | 9812012345 | 8684000198 |
Gujarat | 79717 16001 | 79717 16001 |
Rajasthan | 9887012345 | 9887010198 |
Orissa | 9090012345 | 9090000198 |
Punjab | 9814012345 | 9781500198 |
Uttar Pradesh East | 9889012345 | 8576000198 |
Uttar Pradesh West | 9837012345 | 8941000198 |
General FAQ related to Customer Care
- How can I contact Idea customer care from Airtel OR Jio number?
You can dial the Non-Idea customer care number from the above table based on your state.
- How can I contact Idea customer care officer?
Either call the toll-free number of Ideas or directly check the address from here.
- Can I have to call the Customer care number to activate DND on IDEA SIM?
No, you don't have to. Just SMS START 0 to 1909.
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