AirAsia Customer Care Number and Services

AirAsia Customer Care Number

If you’re searching for the AirAsia customer care number and email services for any problem related to the refund or ticket cancellation then this post helps you with that. As we have listed down all the contact details of AirAsia Customer care and services.

Background of AirAsia

Malaysian low-fare cost airline, Air Asia was founded in 1993 but starts operating from 18 November 1996. It’s headquartered is at the Kuala Lumpur International Airport, Sepang, Selangor, Malaysia.

And talking about then man behind this foundation is Tony Fernandes and Aireen Omar. It has been named as the world’s best low-cost airline and a pioneer of low-cost travel in Asia.

In India, AirAsia handles both types of services i.e. domestic and international services around 100 destinations in 22 countries.

AirAsia App

The AirAsia app provides a completes solution for the problem of your holiday trip. The AirAsia app is available on both the platform i.e. android and apple ios.

Available on
Android | iOS | Website

AirAsia Customer Care Number

Key Features

  • Hotels, resort and Spa booking
  • Huge collection (around 15,000) of activities deals over 100+ destination
  • Explore amazing daily deals
  • Wide variety of products that you can shop with an app-on discount.
  • Various types of exclusive card for exclusive discounts

AirAsia Customer Care Number and Contact Services

A. Main Office of AirAsia (India)

Airport Sales Counter No-16,
Bengaluru International Airport,
Devanhalli, Bengaluru-560300.

B. Various AirAsia Customer Care Numbers

1. Customer Care Number of AirAsia for General Queries

  • Phone Number: +91 80 4666 2222
  • Phone Number: +91 80 6766 2222

AirAsia provides 24×7 Customer Care Services. So, you can call them anytime.

2. AirAsia Customer Care Number for Sales Inquiries

Phone Number: +91 80-6767-2121 (not verified)

3. AirAsia Customer Care Numbers (Indian State-Wise)

S.No.State/CityPhone Number
1New Delhi9999123478/ 01126303939
2Kolkata033-4600 4800 / 02
3Bengaluru08041136871
4Chennai044-4857 4505 /06
5Kochi04844047070/ 2359600

4. AirAsia International Customer Care Numbers

S.No. Country Contact Number
1Australia+61 2 8188 2133
2China+86 512 8555 7711
3Hong Kong, China+852 3013 5060
4Indonesia+62 21 2927 0999/
+62 804 1333 333
5Iran+98 21 2620 0686
6Japan+81 50 6864 8181
9Malaysia1600 85 8888
10New Zealand+64 9 887 6920
11Philippines+632 722 2742
12South Korea050 4092 00525
13Taiwan+886 2 8793 3532
14Thailand+66 2 515 9999
15United States18447274588/ 18447274590

C. Chat Service for contacting Customer Care of AirAsia

AirAsia provides and instant customer care support on the chart window. To access the chat feature follow the link.

D. Email Addresses for the Customer Care Services of AirAsia

1. Email Address for General Queries

Email Address: [email protected]

2. Customer Care Email Address for flight booking, complain, feedback and refund matters

Email Address: [email protected]

3. Email Address for Media Inquiry

Email Address: [email protected]

4. AirAsia Email address for stocks and business update

Email Address: [email protected]

5. AirAsia Email Address for app-related issues

Email Address: [email protected]

General FAQ related to AirAsia Customer Care Number

1. Which customer care number should I contact for refund issues on AirAsia flights?
Ans. For any refund issues, you can contact via call on+91 80 4666 2222 / +91 80 6766 2222 and email address on [email protected]

2. Can I get a refund for the cancellation of AirAsia flight?
Ans. No, you can’t cancel a flight of AirAsia for a refund. However, in case, you cancel the flight, you have to claim your money from the airport tax authority, not the full ticket amount.

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